What our customers say about us

We want genuine feedback from our customers, right now our website is quite new, but over time we would love to fill it with your testimonials. If you would like to leave any feedback: either directly positive or constructive suggestions we completely welcome your thoughts.

Comments

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  • Nathalie Connop (Tuesday, April 15 25 03:25 pm BST)

    When I last had my eyes tested and needed new lenses, I changed my mind on the type of lenses I would have. The staff was very understanding, flexible and helpful. I am very happy with the service I received and highly recommend this optician.

  • David Stevens (Thursday, April 03 25 02:01 pm BST)

    Visited the Shelly Farm branch recently for an eye test and to obtain new glasses. Superb service and would strongly recommend.

  • Paul Litchfield (Monday, March 31 25 12:01 pm BST)

    Have been using this independent opticians for years. The service is of a better quality than the big high street chains as there is a consistent staff and support for you when attending appointments and buying products. I would highly recommend this opticians to anyone.

  • Chris (Wednesday, March 26 25 10:21 pm GMT)

    Excellent. I am very fussy about type of frame, size and weight of lenses, type of bridge. None on display suitable so they ordered a selection that fulfilled all my fussiness. Very pleased.

  • Lesley Borman (Tuesday, March 25 25 11:55 am GMT)

    I visited the Shelly Farm branch. Extremely helpful staff, very knowledgeable a very good experience. I can definitely recommend. Thank you.

  • Jean (Thursday, March 20 25 08:06 pm GMT)

    John Mason is an extremely knowledgeable and thorough optician. Reception staff are friendly and helpful. Good selection of frames. Have been a client for a number of years and would recommend

  • Sabina (Saturday, March 15 25 12:04 pm GMT)

    Kate is very welcoming and extremely helpful. Eye tests are very thorough. Plenty of choice of frames and very good quality lenses. I would definitely recommend this shop.

  • Colin King (Thursday, July 25 24 12:19 pm BST)

    Fabulous opticians. Both the Optometrist (Mr. Mason) and all of the reception staff are polite, extremely knowledgeable and helpful and offer good old fashioned Customer Service from an age gone by. Would thoroughly recommend.

  • Anita and John Ryder (Friday, October 27 23 01:37 pm BST)

    a friendly welcome followed by a wholly professional examination with a full in depth explanationof any issues. There is also a very wide range of frames

  • Anita and John Ryder (Friday, October 27 23 01:35 pm BST)

    A friendly welcome followed by a wholly professional examination with a full indepth explanation of any issues.

            Diane Addey

            (Friday, October 6 23 07:44 pm BST)

            David was really thorough with his examination, I really felt as though I'd had a 'proper' check-up. Emma              was also really helpful with selecting the right frame, now they've arrived and I'm thrilled with the quality.

 

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